When you intend to use the camera, ensure that the privacy shield is in the closed position. Certain devices may be equipped with a physical privacy shield for the camera.
Please use a clean, soft cloth to gently wipe the camera lens, ensuring it remains pristine. Sometimes, if the camera lens is covered in dust or dirt, it may affect the image quality. Verify whether the camera is obstructed, for instance, by a screen protector or a privacy film.Use Restore Point to restore the system.Enable and reinstall Camera driver in Device Manager.Update and confirm BIOS / Windows packages / drivers with the latest version on your PC.Check the status of F10 Camera Hotkey (for ASUS laptops only).Please go to the corresponding instruction based on the current Windows operating system on your computer: To provide you more detailed instruction, you can also click ASUS YouTube video link below to know more about How to Fix Camera Problems on ASUS Laptops. If you experience the following camera problems (picture is upside down, no image, camera not recognized, abnormal display, etc.), please refer to the following troubleshooting steps in order: Troubleshooting - Camera problemĬamera is integrated on laptops and All-in-One PCs, and you can use external USB camera on desktops.
